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Shipping & Delivery Policy

Zerotykes.com thanks you for your purchases with us. Given below are the details for shipping/delivery of the products sold

Shipping/Delivery Area

Currently delivery of products purchased on Zerotykes.com is available in India only. For further regions, we request you to kindly check the Shipping Policies page for further updates.

Your order will be delivered as per the stipulated delivery time. We believe in providing our dear customers with the best service.

Cancellation of Shipment

After order confirmation and payment completion, we will endeavor to deliver your product in the stipulated delivery time to your beneficiary address in India limits only. We will not allow for Cancellation of Shipment for any reason and request our dear customers accordingly to confirm the purchase first and then book with us.

Order Processing Time

  • All orders for baby garments and accessories are processed within 4-5 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive a tracking number via email once your order has shipped.

Eco-Friendly Shipping Options

We care about the planet as much as your little ones!

  • Our packaging is made from eco-friendly, recyclable, and biodegradable materials.

  • For minimal environmental impact, you can select the "Minimal Packaging" option during checkout.

Shipping Rates and Estimates

We offer the following shipping options for baby garments and accessories:

Shipping Method

Estimated Delivery Time

Cost

Standard Shipping

5–7 business days

Free on orders over Rs.1200; Rs.100 for orders below

Expedited Shipping

2–3 business days

Rs.150

Same-Day Delivery (if applicable)

Same day (if ordered by 10 AM local time)

Rs 200

Note: Delivery times are estimates and may vary based on location and unforeseen circumstances such as weather or carrier delays.

International Shipping

Not Applicable

Gift Packaging

Make your gifts extra special!

  • We offer gift packaging for baby garments and accessories, perfect for baby showers, birthdays, or new arrivals.

  • Gift wrapping includes eco-friendly premium paper, a satin ribbon, and an optional personalized message card.

  • Select "Gift Wrap" at checkout for an additional Rs50 per order.

Order Tracking

  • A tracking number will be provided via email once your order is shipped.

  • Track your order through the carrier’s website or our tracking page.

Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses.

  • Certain items (e.g., oversized accessories) may have additional shipping restrictions due to size or material regulations.

Missed, Lost, or Stolen Packages

  • If your package is lost or stolen, contact us at [contact@zerotykes.com] with your order details.

  • We’ll assist in filing a claim with the carrier and provide a resolution (replacement or refund).

Damaged Items

  • If your order arrives damaged, notify us within 24 hours of delivery by providing:

    • Photos of the damaged item(s) and packaging

    • Your order number

  • A replacement or refund will be processed after verification.

Returns and Exchanges

For returns and exchanges of baby garments or accessories, please refer to our Return Policy .

Special Note on Baby Products

  • All baby garments and accessories are inspected for quality and safety before shipping.

  • For hygiene and safety reasons, certain items such as pacifiers, teething toys, and feeding accessories are non-returnable unless defective.